Companion Animal Specialty & Emergency Hospital
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Companion Animal Specialty and Emergency Hospital would like to keep you updated regarding changes in normal operations due to the COVID-19 pandemic.
We require everyone to wear a mask when interacting directly with our team. This is for the safety of all our clients and team members, so we can continue to be here for you and your pets.
At this time, our surgery department is currently non-operational. Internal Medicine is open but seeing limited cases. We are doing our best to get appointments scheduled with us when possible or will refer you elsewhere.
Please call us with all potential emergency cases. We are performing phone triage to assess your pet’s needs as best as possible and to help determine if your pet has a condition that might be able to wait.
We continue to experience extended wait times for multiple reasons. An average wait time of 3-4 hours is not uncommon. On the weekends during peak times of emergency room visits, this wait time may be further extended beyond 3-4 hours. As mentioned above, it is best if you are able to call ahead before coming in. We perform triage on all patients upon arrival, and pets are seen based on our assessment of their condition. As difficult as it is, there may be times that in order to provide the best patient care possible, we will not be able to see any additional patients. Please be aware that the emergency clinic does not schedule appointments and we are not first come first serve. The most critical pets will be seen first.
Thank you for your understanding and support. Please call 815-479-9119 with any questions or concerns regarding your pet’s care.
The CASE Hospital Team
At Companion Animal Specialty and Emergency (CASE) Hospital, our team of specialists, experienced veterinarians, attentive technicians, and caring support team are here 24/7 to provide you with state-of-the-art emergency, specialty, and integrative medical care and the comfort and peace of mind you need when your pet is ill or injured.
Our open and continuous collaboration with you and your primary care veterinarian ensures comprehensive care and maximum attention for your pet. Specialty and referral care by appointment.